What’s a temporary drop?

As the temperatures continue to dip and winter weather rolls in, our teams are preparing to change the way we install ALLO service for the season. These chilly conditions mean our team must place a “temporary drop” for ALLO customers who install service in the winter and early spring months. Rather than burying the fiber optic…

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9:00 AM / Construction/ Fiber / By / 0 Comments

What is a Locate?

It’s important to know that fiber optics are the most advanced technology available today, and less than 7% of Americans have access to a true all-fiber network. In most cases, this means we’re building a brand new network from the ground up to future-proof your community. The Fiber Design Process Before we can even begin…

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5:33 PM / Construction / By / 2 Comments

ALLO, nice to meet you!

Have you seen us around town lately? Our crews have been in the process of building a world-class fiber-optic network for your community. This will completely change the way you experience internet, TV, and phone service at home and at work. You may have a few questions like “What is ALLO? Why are they coming…

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12:56 PM / Community/ Construction/ Fiber Internet/ Local / By / 0 Comments

The Managed Service Provider (MSP) rollup is happening. Who do you trust?

For many years, Avid Communications built stronger relationships with our clients than most telecommunications companies. Why? Because we were more responsive to their needs. We became their trusted advisor for these services. After a while, we noticed many clients lacked a trusted advisor for managed services such as desktop support and technology management. We hesitated…

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5:17 PM / Business / By / 0 Comments

The Low Down on Your Download

Who cares about your internet speeds? Raise your hand… The ins and outs of your ALLO internet speed test Well, there are too many hands to count, so we’ll jump right into the details behind testing your ALLO speeds. Running an internet speed test is beneficial in many ways. It can provide bragging rights at your…

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8:50 AM / Fiber Internet/ WiFi / By / 0 Comments

Understanding Wireless Device Strength

Our technicians and support team often throw out terms like “wireless interference,” “channel congestion,” and “big red showdown.” Except for that last one, it can be a little confusing. We live in a fiber-focused world, and it’s easy to forget that not everyone shares our enthusiastic obsession with all things tech. So let’s take a…

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8:58 PM / Fiber Internet/ WiFi / By / 8 Comments

Sun Fade

Have you ever heard of Sun Fade? You probably haven’t, but you may have experienced it. Twice a year in the spring and the fall, TV customers everywhere can experience the effects of Sun Fade, also known as Sun Transit or Sun Outage. This spring, Sun Fade will occur between the dates of February 26th…

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12:37 PM / Channels/ Fiber Television/ Updates / By / 0 Comments

Easements? Right-of-Ways? What are those?

We’re excited to build our world-class fiber optic network in your community! You may have heard words like easements and right-of-ways tossed around during our kick-off ceremony or on the news, but what are those, and why are they essential to our process to deliver you fiber-fast internet with a local smile? Let’s start with easements….

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11:11 AM / Construction/ Fiber/ Fiber Internet/ Fiber Phone/ Fiber Television / By / 0 Comments

Burying the Fiber-Optic Line

We sent one of our Digital Experience Specialists on a ride-along with the ALLO Drop Team to get a better understanding of the temporary line we place during the winter months. She got the complete experience and even helped the team lay a temporary fiber-optic line across a yard. You can read all about it…

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12:14 PM / Construction/ Fiber / By / 0 Comments