As ALLO grows, so does our Digital Experience Team. What started as a one-woman show has grown to seven dynamic Digital Experience Specialists, with plans to add more fine folks in the future. As with so many other ALLO departments, the Digital Experience Team juggles various responsibilities, but ultimately, their main concern is with the…
Read MoreOur blog series continues, and this week we’re tipping our hats to the Residential Customer Experience Team. Sometimes referred to as CSRs, angels in disguise, or ALLO trivia masters, we believe they are the reason ALLO is held in such high esteem by our customers. While all our departments have some level of customer interaction,…
Read MoreThis blog is part 1 in a 4 part series on ALLO’s core values: Local, Exceptional, Honest, Hassle-Free. ALLO is owned and operated by folks from right here in the midwest. Over 80% of our staff can claim native status with the other 20% transplanted. So when we say we’re local, we’re not exaggerating. For…
Read MoreCongratulations to our Western Area Tech Manager Jason Van Dyke! He’s celebrating 4 years at ALLO this month and we couldn’t be happier to have this fearless guy on our team. Congratulations Jason! I was hired on as a residential technician. When I was hired there was only one Business technician in the Scottsbluff market. …
Read MoreThis is part 3 in a 4 part series on ALLO’s core values: Local, Exceptional, Honest, Hassle-free. We love being local, we take pride in being exceptional, and we believe honesty sets us apart from our competitors. Being honest helps us understand and appreciate the perspective of our customers. Over a decade ago, when ALLO was…
Read MoreHappy three year ALLOversary to one of our favorite ALLO all-stars, Devon! She started out in customer service and quickly demonstrated an enthusiasm and dedication to her field which led her to becoming the Residential Customer Support Trainer. Starting out at a new job is always a little nerve-wracking. And at ALLO, our support team has…
Read MoreLesley is our Allo Human Resources Director and she rocks! One of her many responsibilities at Allo is organizing the positive feedback our employees receive. She doles out yearly Customer Service awards, monthly You Rock awards, and her windmill high five is unmatched in the industry. It’s not often she gets spotlighted for all her behind-the-scenes work…
Read MoreCongratulations to our Western Region Tech Operations Manager Jason VanDyke on winning the 2015 Customer Service Award. He has been a member of the Allo family for nearly five years, and we’d be hard-pressed to find a day when he wasn’t striving to uphold our core values (Honest, Hassle-Free, Exceptional, Local). Moving through various roles at…
Read MoreCongratulations to Bill on his seven-year ALLOversary! Over the last seven years, he’s taken a lot of calls as a residential and business support team member, and now we’re calling him out for being awesome. Before his days at ALLO, Bill was a ski instructor in Colorado, a National Park Ranger at Rocky Mountain National…
Read MoreSome of the most frequently used sentences at ALLO include the name Linda. “Linda I need your help!” “Linda will know how to fix it!” “Linda can help you!” “Thanks for your help Linda!” Linda has become a famous ALLO problem solver and we’re thrilled to be celebrating her six year ALLOversary! In 1997, Linda…
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