NOC NOC! Who’s there? A whole team of fiber experts responsible for keeping our network in order and consuming, what we believe to be, a record amount of breakfast burritos in a single morning. This ALLO team is known as the NTAC (Network Technical Assistance Center) crew, and they’re known to handle a list of…
Read MoreWe are delighted to give you a closer look at our Installation Technician Team and share some insight from Jose and Thomas this week. We find that our customers anticipate a mandatory headache with a new service installation, and we never tire of surprising them with an entirely different experience. In our industry, it has…
Read MoreOur First Impression Specialists are the smiling faces there to greet you at each of our local stores. They are often the first point of contact with the public, so they are well-versed in our core values (Exceptional, Local, Honest, Hassle-Free) and our wide range of fiber features. With the help and knowledge of these…
Read MoreIf you’ve been following along with this blog series, you may remember our Business Customer Service Manager, Sonya, explaining that no one at ALLO has an office. Our ALLO President (Brad) and VP of Operations (Allison) both sit in the bullpen with our phone support team and that’s crucial both for the ALLO team and…
Read MoreIn an ideal world, ALLO would arrive in new fiber-hungry towns to set up shop, flip a switch, and provide faster, more reliable service to thousands of residents and businesses instantly. The reality is that our team is hard at work many months and sometimes years in advance of anyone ever seeing an ALLO logo…
Read MoreWhen ALLO first opened, we had four employees working in one of the town’s oldest buildings (circa 1919) situated in the heart of one of the largest agricultural communities in Nebraska. 2003 may have seen the first instance of side-eye in our home state; providing fiber-optic service to rural communities sounded like an enormous, impossible…
Read MoreWe often get asked, “Why does my neighbor have ALLO service but I don’t?” And it’s a difficult question to answer. Our CEO has a great write-up explaining the construction process; we highly recommend you read it here. We spoke directly with the ALLO team responsible for the design and infrastructure of our ALLO fiber network. In…
Read MoreEndpoint Detection & Response (EDR) is essential to protecting against attacks, preventing malware infections, and defusing potential threats in real-time. That is why Technology Solutions from ALLO Business includes EDR as a proactive approach to your network’s security. Comprehensive Security Our endpoint security can detect advanced threats and stop breaches and ransomware damages, even on…
Read MoreWe’re excited to build our world-class fiber optic network in your community! You may have heard words like easements and right-of-ways tossed around during our kick-off ceremony or on the news, but what are those, and why are they essential to our process to deliver you fiber-fast internet with a local smile? Let’s start with easements….
Read MoreData caps have never been a part of the ALLO business model. Lately, we’ve heard that other providers in our fiberhoods are charging data cap fees every month, capping at 1.2 terabytes of data. For reference, one terabyte is equal to 1,000 gigabytes or 1,000,000 megabytes. It sounds like a lot, right? We thought so, and it got us thinking….
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